{"title":"Special Request","description":"","products":[{"product_id":"special-request-additional-letters","title":"Special Request:  Additional Letters","description":"\u003cdiv class=\"HeirloomDescription\"\u003e\r\n\u003cp\u003e\u003cstrong\u003e Need more letters on your custom Hawaiian Heirloom?\u003c\/strong\u003e \u003cbr\u003e\u003cem\u003e Add the full name under special request on the custom page of the item you want to order. \u003c\/em\u003e\u003cbr\u003e Add the number of \u003cstrong\u003eadditional\u003c\/strong\u003e letters to your cart.  \u003cbr\u003e Make sure you the lettering type you choose here matches the lettering type you choose on your item in your cart. \u003c\/p\u003e\r\n\u003c\/div\u003e","brand":"RHHJ","offers":[{"title":"Default Title","offer_id":51165319004458,"sku":"ExtraLetters","price":5.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0941\/2103\/4026\/files\/add_lettersV2jpg__63979.1725052260.600.600.jpg?v=1771499319"},{"product_id":"special-request-inside-engraving-personal-message","title":"Special Request:  Inside Engraving \/ Personal Message","description":"\u003cp\u003eAdd a personal message to your item.  Please note some engraving may not fit due to size or item chosen.  If you item can not be engraved we will contact you.\u003c\/p\u003e","brand":"RHHJ","offers":[{"title":"Default Title","offer_id":51165319856426,"sku":"Add IE","price":15.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0941\/2103\/4026\/files\/add_iev2__28407.1697313325.600.600_0e2522b4-b537-47e1-bcaf-a5dee9449cff.jpg?v=1771499425"},{"product_id":"custom-3d-rendering","title":"Custom 3D Rendering or Wax (Non-Refundable)","description":"\u003cp\u003e\u003cspan\u003e Custom Design 3D Rendering or Wax Deposit (Non-Refundable)\u003c\/span\u003e\u003c\/p\u003e","brand":"RHHJ","offers":[{"title":"Default Title","offer_id":51165330473258,"sku":"3DWax","price":300.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0941\/2103\/4026\/files\/add_wax__70388.1695773717.600.600.jpg?v=1771500489"},{"product_id":"custom-drawing-non-refundable","title":"Custom Drawing (Non-Refundable)","description":"\u003cdiv class=\"qMYqUG_convSearchResultHighlightRoot\"\u003e\n\u003cdiv class=\"\" data-turn-id-container=\"request-WEB:ecbdac47-2746-4f74-b9a1-05cc7c5784d7-20\" data-is-intersecting=\"true\"\u003e\n\u003csection class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [\u0026amp;:has([data-writing-block])\u0026gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:ecbdac47-2746-4f74-b9a1-05cc7c5784d7-20\" data-turn-id-container=\"request-WEB:ecbdac47-2746-4f74-b9a1-05cc7c5784d7-20\" data-testid=\"conversation-turn-36\" data-scroll-anchor=\"false\" data-turn=\"assistant\"\u003e\n\u003cdiv class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\"\u003e\n\u003cdiv data-conversation-screenshot-content=\"\" class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\"\u003e\n\u003cdiv class=\"flex max-w-full flex-col gap-4 grow\"\u003e\n\u003cdiv data-message-author-role=\"assistant\" data-message-id=\"3d18ba01-20a9-4d10-b20d-ff5c55d1988e\" dir=\"auto\" data-message-model-slug=\"gpt-5-5-thinking\" class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+\u0026amp;]:mt-1\" data-turn-start-message=\"true\" tabindex=\"0\"\u003e\n\u003cdiv class=\"flex w-full flex-col gap-1 empty:hidden\"\u003e\n\u003cdiv class=\"markdown prose dark:prose-invert wrap-break-word w-full dark markdown-new-styling\"\u003e\n\u003cp data-start=\"52\" data-end=\"187\"\u003eNot sure how your custom piece will look? Request a custom design drawing so you can preview your idea before it moves into production.\u003c\/p\u003e\n\u003cp data-start=\"233\" data-end=\"365\"\u003eWe will create your initial design sketch using the direction and details you provide, then email it to you for review and approval.\u003c\/p\u003e\n\u003cp data-start=\"367\" data-end=\"424\"\u003eCustom drawings take approximately 7 to 14 business days.\u003c\/p\u003e\n\u003cp data-start=\"426\" data-end=\"677\"\u003eOne redraw is included to refine the design based on your feedback. If you proceed with your order, the custom design drawing fee will be credited toward your custom piece. If you choose not to proceed, the custom design drawing fee is non refundable.\u003c\/p\u003e\n\u003cp data-start=\"679\" data-end=\"872\"\u003eOnce your design is approved, we will prepare a personalized checkout for the final balance of your custom piece. After payment is complete, your piece will be placed into production.\u003c\/p\u003e\n\u003cp data-start=\"874\" data-end=\"1004\" data-is-last-node=\"\" data-is-only-node=\"\"\u003eThis process keeps everything clear and simple while giving you the opportunity to perfect your vision before we bring it to life.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"z-0 flex min-h-[46px] justify-start\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv class=\"mt-3 w-full empty:hidden\"\u003e\n\u003cdiv class=\"text-center\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/section\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pointer-events-none -mt-px h-px translate-y-[calc(var(--scroll-root-safe-area-inset-bottom)-14*var(--spacing))]\"\u003e\u003cbr\u003e\u003c\/div\u003e","brand":"RHHJ","offers":[{"title":"Default Title","offer_id":51165355344170,"sku":null,"price":200.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0941\/2103\/4026\/files\/add_ons_drawing__17832.1624938120.600.600.jpg?v=1771501809"},{"product_id":"rush-service","title":"Expedited Service","description":"\u003cp\u003eOur handmade process of Hawaiian Heirlooms currently take approx. 3-6 weeks depending on the item.  For faster production add an expedited service to your order.  The expedited fee guarantees that your order will be shipped out within the turnaround time and does not include the shipping times so please consider that when choosing your options.  \u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eThe expedite fee is per item and does not include diamond items, which require more time.  Shipping is via 2 Day Fedex or USPS Express Mail. There is no OVERNIGHT from Hawaii.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003ePlease note: \u003cmeta charset=\"utf-8\"\u003eIf we miss the guaranteed ship date, your expedited fee will be refunded in full. However, all orders remain final sale and are not eligible for cancellation or refund.\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"RHHJ","offers":[{"title":"Default Title","offer_id":51165357867306,"sku":"RUSH","price":300.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0941\/2103\/4026\/files\/add_rushV2__62113.1697313382.600.600.jpg?v=1771502055"}],"url":"https:\/\/royalhawaiianheritagejewelry.com\/collections\/special-request.oembed","provider":"RHHJ","version":"1.0","type":"link"}