FREQUENTLY ASKED QUESTIONS
How do I size myself for a Hawaiian Bracelet?
Hawaiian bracelet sizing is measured in inches. With a soft measuring tape, measure tightly around the widest part of your hand with your fingers straight and your thumb tucked in to make your hand as small as possible. Measure across the knuckles, not the wrist, since these bracelets are normally made without a clasp. Please measure carefully before ordering, as resizing can be very costly once the bracelet is completed.
Do you have a warranty?
Royal Hawaiian Heritage Jewelry offers a lifetime guarantee on our black enamel only. Normal wear and tear from everyday use is not covered.
The basic nature of gold and sterling silver will not allow any enamel material to adhere permanently, if your enamel needs repair please contact for for instructions on returning your heirlooms.
Can I add a longer name ?
Yes, for longer name please reach out to our customer service team.
Do you create custom pieces?
Yes, we do. If you do not see exactly what you are looking for, we offer fully custom design services. You can find more information here.
Shipping & Returns
Insured Shipping
We ship both domestically and to select international destinations. All orders are shipped fully insured and require an adult signature from someone 21 years or older.
Order tracking
Tracking numbers are automatically sent as soon as your order is packed. The carrier will make up to three delivery attempts, or provide instructions for redelivery if needed.
Get in touch
If you have any questions about your order, please contact us. Our customer service is available Monday through Friday from 9am until 4pm hst.
HOW TO
Our traditional Hawaiian Heirloom Jewelry is hand made in our factory in Honolulu, Hawaii. Discover how you can create your own custom order by exploring your options step by step.
OUR HISTORY
For over 50 years our Kama'aina (local) company has been specializing in hand engraved Hawaiian Jewelry. Our traditional designs incorporate the symbols of Hawaiian culture - the plumeria, the hibiscus, and the maile.